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JAM! Support
Coronavirus
Employees
14
My contract is now opened for signature. Can my phone number or email address still be adjusted?
How do I request a WW benefit?
Will the worked hours of March be paid out?
I've been employed at JAM! for less than half a year. Am I entitled to a WW benefit (unemployment benefit)?
I also work somewhere else. Am I entitled to a partial compensation?
See all 14 articles
Employee
As employee on the payroll at JAM!.
1
What does that mean for you?
for Employees
17
What are the greatest advantages?
When will I receive my new login data?
From which date onwards is it not possible anymore to log into the old portal?
I still have an app on my phone that is developed by Akyla, does that still work?
What is the website and where can I login?
See all 17 articles
Contracts, payslips & financial statements
15
When will I receive my financial statements?
Where can I find a detailed explanation of the pay slip?
When will I receive my payslip?
How do I sign my employment agreement?
What does the student and pupil regulation entail?
See all 15 articles
Accrued reservations
7
How much vacation money do I build up?
How do I get my vacation hours paid out?
I am an on-call employee. Do I also build up vacation days?
I am resigning and there are reserved amounts in my name. How can I have this paid?
When will my vacation allowance be paid?
See all 7 articles
Pension
0
Payroll & cao
3
Can I get an employer's declaration via JAM!?
Can JAM! employ me with other employers?
What is the difference between a payroll company and an employment agency?
Back office
3
Why should I upload my identification card?
I have not received an SMS code or email. What should I do?
I can no longer log in to my account. What should I do?
Disbursement
4
What is the employer's contribution (inlenersbeloning)?
My salary is incorrect or I have not received it as yet. What should I do?
On which date will I be paid?
I have new bank account number, how do I communicate this?
Illness, pregnancy and leave
6
Do I have to go to a company doctor if I become ill?
What is a waiting day?
What do I get paid in the event of illness?
I am pregnant. Do I have to inform you of this?
What changes for me now JAM! bears the excess of the Health Insurance Act (Ziektewet) risk since July 1, 2019?
See all 6 articles
Termination of employment
1
I want to resign. What should I do?
Privacy
1
What personal data is administered and what will be done with this?
Offer fixed hours
5
Do I get a contract for an indefinite or fixed term?
What happens if I cannot work due to other obligations and/or another workplace?
If I don't work, will I still be paid?
Will my overtime be paid?
Is there a chance I have to catch up for hours?
Employer
For Principals
29
How do I extend the contract of my employee?
When do I receive my new login details?
From what point onwards is it not possible anymore to login via the old portal?
Why is it not possible to retain the current enrolment process?
Is it possible to check invoices in the new portal?
See all 29 articles
General
8
Does JAM! also recruit and select?
If my company is not a catering company, can we still use JAM! for payroll?
Can JAM! take over my current contracts?
What changes for my employees?
On what day does JAM! pay out salaries?
See all 8 articles
Payroll
7
I do not employ a lot of staff. Is payroll of interest to me?
What is the difference between payroll and payroll administration?
What is the difference between a payroll company and an employment agency?
What will I remain responsible for?
What is included in the payroll factor?
See all 7 articles
Let's talk!
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JAM! Forums
Announcements
2
Vragen over de gevolgen van het coronavirus in de horeca?
Posted by
Paul Bergsma
,
over 3 years ago
Last Reply
by Paul Bergsma
over 3 years ago
Heb je onze app al gedownload?
Posted by
Paul Bergsma
,
over 4 years ago
Last Reply
by Paul Bergsma
over 4 years ago
Feature Requests
1
Heb je een tip voor ons? Zou je een onderdeel van onze dienstverlening graag anders zien?
Posted by
Paul Bergsma
,
almost 4 years ago
Last Reply
by Paul Bergsma
almost 4 years ago
Tips and Tricks
1
Ben jij je wachtwoord vergeten van MyJAM!
Posted by
Paul Bergsma
,
almost 4 years ago
Last Reply
by Paul Bergsma
almost 4 years ago
Report a problem
2
Loop je tegen een foutmelding of probleem aan?
Posted by
Paul Bergsma
,
almost 4 years ago
Last Reply
by Mats Bosman
8 months ago
Bug in Country of Birth field
Posted by
Roniro Nelson Boaventura Barros
,
9 months ago
Last Reply
by Roniro Nelson Boaventura Barros
9 months ago