Horeca Support

Employees 4

• My contract is now opened for signature. Can my phone number or email address still be adjusted?
• How do I request a WW?
• Will the worked hours of March be paid out?
• I've been employed at JAM! for less than half a year. Am I entitled to a WW (unemployment benefit)?

As employee on the payroll at JAM!. 1

• What does that mean for you?

for Employees 17

• What are the greatest advantages?
• When will I receive my new login data?
• From which date onwards is it not possible anymore to log into the old portal?
• I still have an app on my phone that is developed by Akyla, does that still work?
• What is the website and where can I login?

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Contracts, payslips & financial statements 7

• When will I receive my financial statements?
• Where can I find a detailed explanation of the pay slip?
• When will I receive my payslip?
• How do I sign my employment agreement?
• What is 'loonheffingskorting' and where can I adjust this?

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Accrued reservations 7

• How much vacation money do I build up?
• How do I get my vacation hours paid out?
• I am an on-call employee. Do I also build up vacation days?
• I am resigning and there are reserved amounts in my name. How can I have this paid?
• When will my vacation allowance be paid?

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Pension 7

• What is the difference between the StiPP basic pension and StiPP plus pension?
• I do not see a pension deduction on my payslip. What should I do?
• Can I join a different pension fund?
• Can I pay more pension?
• Where can I find more information about this pension?

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Payroll & cao 5

• Where can I download more information on the collective labor agreement?
• Under which collective labor agreement do I fall?
• Can I get an employer's declaration via JAM!?
• Can JAM! employ me with other employers?
• What is the difference between a payroll company and an employment agency?

Back office 3

• Why should I upload my identification card?
• I have not received an SMS code or email. What should I do?
• I can no longer log in to my account. What should I do?

Disbursement 3

• What is the employer's contribution (inlenersbeloning)?
• My salary is incorrect or I have not received it as yet. What should I do?
• On which date will I be paid?

Illness, pregnancy and leave 6

• Do I have to go to a company doctor if I become ill?
• What is a waiting day?
• What do I get paid in the event of illness?
• I am pregnant. Do I have to inform you of this?
• I am ill. What should I do?

See all 6 articles

Termination of employment 1

• I want to resign. What should I do?

Privacy 1

• What personal data is administered and what will be done with this?

Offer fixed hours 5

• Do I get a contract for an indefinite or fixed term?
• What happens if I cannot work due to other obligations and/or another workplace?
• If I don't work, will I still be paid?
• Will my overtime be paid?
• Is there a chance I have to catch up for hours?

For Principals 27

• What are the biggest advantages of MyJAM!?
• When do I receive my new login details?
• From what point onwards is it not possible anymore to login via the old portal?
• Why is it not possible to retain the current enrolment process?
• Is it possible to check invoices in the new portal?

See all 27 articles

General 9

• Does JAM! also recruit and select?
• If my company is not a catering company, can we still use JAM! for payroll?
• Can JAM! take over my current contracts?
• What changes for my employees?
• On what day does JAM! pay out salaries?

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Payroll 7

• I do not employ a lot of staff. Is payroll of interest to me?
• What is the difference between payroll and payroll administration?
• What is the difference between a payroll company and an employment agency?
• What will I remain responsible for?
• What is included in the payroll factor?

See all 7 articles